Massey Services Acquires Baco Exterminating Services
We are happy to announce that on October 1, 2014, Massey Services acquired Baco Exterminating Services headquartered in Norcross, GA.
Baco Exterminating is a great fit for Massey because of its reputation for exceptional customer service and commitment to environmental responsibility. They have done an outstanding job of recruiting great people and developing a company culture that closely matches our own. Their extensive footprint in the Norcross, Georgia market will be a great opportunity for Massey Services.
We welcome Baco Exterminating Services and its team members into the Massey family and are excited about the opportunities that this acquisition provides for everyone involved. We are counting on each and every one of you to welcome our new Team Members into our Company, our culture and our hearts.
At Massey Services, Our People Make the Difference!
About Massey Services
Based in Orlando, Florida, Massey Services is the nation’s fifth largest pest prevention company and the largest privately held family-owned company in the industry. Celebrating its 29th consecutive year of profitable growth, Massey Services and its subsidiary organizations employ approximately 1,500 team members and operate 1,300 vehicles that provide residential and commercial pest prevention, termite protection, landscape and irrigation services to over 400,000 customers from Service Centers throughout Florida, Georgia, Louisiana and Texas. You can reach your local office at: 887-905-2226
Frequently Asked Questions
- What does the acquisition mean to me?
- Who is going to be providing my service, Massey Services or Baco Exterminating?
- What’s different about Massey Services compared to Baco Exterminating?
- I was given an estimate for service by Baco Exterminating, is that estimate still good?
- Where do I pay my Baco Exterminating bill now?
- What happens if I paid for my Baco Exterminating Service in advance?
a) There will be no change or interruption to your service, and your guarantees and agreements will remain intact.
a) Massey Services. While we complete the transition, you may see a Baco Exterminating vehicle or a Team Member in a Baco Exterminating Uniform providing your inspection.
a) The differences between Massey Services and Baco Exterminating are subtle:
i) Massey and Baco Exterminating are both privately owned companies
ii) Massey Services has been providing service for over 80 years, since 1930 (Walker Chemical Company was purchased by Harvey L. Massey in 1985).
iii) Massey Services offers additional services including termite protection.
b) Even though our companies have some differences, both companies have always believed in Total Customer Satisfaction, environmental responsibility and being the best service companies in our industry.
a) The estimate that was provided to you is valid until the expiration date noted on the proposal or from 30 days from the date of the proposal. If that date has passed, we would like to schedule a time to have a Massey Services Inspector meet with you to review the proposal and provide you with updated options.
a) Continue to pay your bill as you always have. Once your account is transferred, you will automatically receive invoices and statements with the correct remittance information.
a) Nothing changes. Your service will continue to be provided uninterrupted and your agreement will remain intact. Upon the anniversary date of your agreement, you will be given the option to pay for your service in advance again and receive a 5% discount.