Privacy Policy

Massey Services, Inc. is committed to protecting the privacy of our web users. Please read this Privacy Policy carefully so that you understand our privacy practices related to information collected through this website.

Disclosure of Information

Massey Services, Inc. will not share your information with third parties unless it is necessary to comply with the law, protect the integrity of this privacy policy, to enforce the User Agreement, or to protect the rights, property or safety of our visitors, our customers, the public or Massey Services, Inc.

Changes to the Privacy Policy

This privacy policy is subject to change. If Massey Services, Inc. needs to change the contents of this privacy policy due to the ever evolving Web, we will post the new policy quickly. If at anytime we decide to use any personal information collected differently than stated above, you will be notified and be given the opportunity to opt out of the proposed use. By using masseyservices.com you agree that the visit to the site, and any dispute over privacy, is governed by the then-current Online Privacy Policy and our User Agreement.

Information Collected

Massey Services, Inc. collects two types of information: (1) information supplied by the user when requesting free inspections, during registration for “My Massey”, or while performing transactions and; (2) tracking information collected during the navigation through masseyservices.com. Information collected while visiting masseyservices.com helps to maintain and improve the quality of our site.

When you request a free inspection, register for “My Massey”, and/or perform a transaction we request the following information:

  • Name
  • Billing and/or service address
  • Email address
  • Telephone number
  • Account number
  • Credit card number (for online payments only)

We need this information to process your request, complete registration, and/or to complete a transaction. We use your contact information to provide answers to your questions and/or to contact you if a problem arises with the use of our online services. We may also use your information to update you on the status of your current services.

Email addresses

If you provide us your email address, from time to time we may send you emails about new services and/or promotions available to you. If you do not wish to receive information from masseyservices.com via email please indicate when you give us your e-mail by checking the opt-out box. We will also use your email to respond to any questions that have been submitted.

We will not share your email address with any other parties.

Access to your user profile

You may at anytime update your user profile information by clicking on “Modify Account Information” or click here. You’ll need your username and password. If you’ve forgotten your password you can click on the “Forgot Your Password?” link or click here.

Cookies

Cookies are small, alphanumeric identifiers that are transferred to a computer’s hard drive through the user’s web browser. While cookies are encrypted and are generally accessible only to the website that set them, they are not without flaw. This technology enables Massey Services’ systems to recognize the browser and to provide features such as a member’s personalized account information.

Massey Services’ cookies do not store identifiable personal information, passwords, or link the cookie information to any protected account information. Most browsers can be set to reject all cookies. If your browser is not configured to accept cookies, you may not be able to access all portions of this site.

Security

Massey Services, Inc. respects the privacy of its website users. The “My Massey” site makes use of communication between a client PC and our web servers using encrypted secured socket layer (SSL) technology. Massey Services’ security software is the industry standard and among the best software available today for secure transactions.

Questions, Comments, Complaints

If you have any questions, comments or complaints related to this online Privacy Policy, please email [email protected] or call Customer Care at 1-888-2MASSEY. Our representatives will respond to questions or help to resolve any disputes related to this Online Privacy Policy.

User Agreement/Terms and Conditions

Disclaimer of Warranties

MASSEY SERVICES, INC. (“MASSEY”) MAKES NO EXPRESSED REPRESENTATIONS OR WARRANTIES ABOUT THE SITE OR SERVICES AND DISCLAIMS ANY WARRANTY EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY OR MERCHANTABLITY OR FITNESS FOR A PARTICULAR PURPOSE. THE SITE MAY CONTAIN TYPOGRAPHICAL ERRORS OR INACCURACIES. MASSEY MAKES NO WARRANT AS TO THE ACCURACY OR COMPLETENESS OF THE SITE OR INFORMATION PROVIDED THROUGH THE SITE.

Limitation of Liability

IN NO EVENT WILL MASSEY SERVICES, INC. BE LIABLE FOR ANY DAMAGES, INLUDING, WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING IN CONNECTION WITH THIS SITE OR ANY LINKED SITE. THIS INCLUDES, BUT IS NOT LIMITED TO, DAMAGES RESULTING FROM VIRUSES, SOFTWARE/HARDWARE INCOMPATIBILITY, AND/OR INCOMPLETE OR TERMINATED TRANSMISSIONS.

Massey Services, Inc. Logos

The Massey Services, Inc. logos and trademarks, trade names, and content on this website are the sole property of Massey Services, Inc. and their respective owners and are protected by copyright and trademark laws. You are permitted to copy electronically and to print in hard copy portions of the contents on our site for the purposes of: (1) personal use, provided that you maintain and adhere to all copyright and trademark laws; (2) personal shopping resources; (3) communicating with Massey Services, Inc. about services offered. Otherwise, you may not use, reproduce, copy or manipulate these logos, trademarks, trade names or the content without the expressed written consent of the President of Massey Services, Inc.

© 2013 Massey Services, Inc. All Rights Reserved.

Governing Law

This Agreement shall be governed by all applicable Federal Laws of the United States of America and the laws of the State of Florida.