Real Reviews from Massey Customers

When you call Massey Services to protect your home, landscape or business, you’re getting more than a company built on over 30 years of superior service and guaranteed customer satisfaction. You’re getting effective results through services that are better for your home, your family and our environment. Every aspect of our business is rooted in our commitment to great service.

Here are reviews from some of our customers about Massey Services:

Show Only: Irrigation Service Landscape Service Pest Prevention Termite Protection

Tampa, FL

Landscape Service

“My technician is exceptional. He is knowledgeable and personable, but more than that, he truly cares about doing an excellent job. He uses critical thinking and judgement to do the right thing for my yard as opposed to simply following a prescribed formula. I appreciate how he takes time out to educate me about [Massey’s] process and how I can partner with [Massey Services] for the best results.”

Lakeland, FL

Irrigation Service

“I wanted to take the time to commend a technician in the Lakeland office. He has provided excellent response and customer service over a significant period of time. His solutions to irrigation maintenance have helped to ensure my system remains in continuous working condition. Thanks for all that you do!”

San Antonio, FL

Pest Prevention

“I was highly recommended by a friend to call Massey Services to speak to a [technician] about pest [prevention] services. I found [my technician] to be very knowledgeable and well versed in his field. I must say it was very refreshing to talk to someone who knows what he is talking about these days. In my opinion, [my technician] is a true professional and totally represents your company with pride.”

Tampa, FL

Landscape Service

“I have been a customer for a while now. I have used all kinds of services and I have the best service technician. He really cares about his job and does it very well. I wanted to pass this on.”

Micanopy, FL

Pest Prevention

“Service is why we stay with Massey Services.”

Ormond Beach, FL

Landscape Service

“I appreciate the service and care my lawn receives from (my Technician). He keeps a close watch on everything and always does his very best to make me happy with the results.”

Tampa, FL

Pest Prevention

“The two technicians sent to our house for inspections and service calls have been the two most professional contractors that I have interacted with in the past 18 months in Tampa. (The Technicians) should be commended for their professional demeanor, work ethic, and exceptional knowledge of their jobs.”

Tampa, FL

Landscape Service

“I so appreciate (my Technician) taking the extra time to stop by. I can’t remember when I had such good service. I am happy with Massey & glad I switched services – my yard is in good hands!

Rockledge, FL

Termite Protection

“(Our Inspector) was terrific. Answered all our questions about chemical vs. bait systems and we had a lot of questions. He patiently answered each and explained everything. Very pleased!”

Rockledge, FL

Termite Protection

“(My Inspector) came out and checked the home in order to validate our termite bond. He provided me with knowledge of how to make my grass greener, get rid of some moles that I did not even know I had, and get rid of a pesky armadillo.”

Brookhaven, GA

Termite Protection

“I want to give my technician a huge thumbs up. He was very thorough and informative.”

Clermont, FL

Landscape Service

“[My Technician] is communicative, thorough, friendly and a credit to your company! His attention to our property and to our specific requests has been top-notch.”

Port Richey, FL

Pest Prevention

“[Our Technician] is always polite, friendly and is always on schedule. He explains whatever treatment he has done and I feel very confident in his ability to keep my home pest free. In addition to his professionalism, he goes the extra mile for his customers.”

Wildwood, FL

Pest Prevention

“[My technician] was very professional, courteous, and looked over everything. [He] was outstanding in his presentation and I appreciated how fast he showed up.”

Wesley Chapel, FL

Pest Prevention

“[My Technician] is absolutely outstanding! He is always very professional, knowledgeable, and dedicated to providing top-notch service…[He] takes care of any pest issues right away and diligently follows-up like it is his own home.

Homosassa, FL

Landscape Service

“[Our Technician] is very knowledgeable and respectful. The lawn and shrubs are the best they have looked in years.”

Wesley Chapel, FL

Landscape Service

“I wanted to choose a company that cared about their clients and provided great results so with an open mind I started shopping around. I called multiple different companies, but Massey really attracted me because my neighbor’s lawn was getting treated by Massey and it always looked perfect. To top it off, the [inspector] was able to negotiate a great price for me.”

Micanopy, FL

Pest Prevention

“We are writing to make you aware of the awesome service provided by your technician and let you know how much we appreciate his work.

He always arrives when expected, sharply dressed in his company uniform and with a cheerful attitude. Often he fits us in on the same day we call, sometimes stopping by on his way home, cutting into his personal time.

He politely listens to our concerns and assesses our needs, then gets right to work treating our home. He explains what he’s doing, what he’s applying, and what we can do ourselves to reduce pests. He always remains vigilant to ensure that none of his applications could be dangerous to our small dog or harmful to the environment or aquifer.

He checks gutters, the dog house, the shed, and all around the home which sits on 2.8 mostly wooded acres. He never complains or tries to marginalize our concerns.

He’s removed carpenter ants, ground hives of yellow jackets, hornets, fire ants, and spiders such as black widow, brown widow, brown recluse and many others, making our home safer for us and our pets, as well as more enjoyable.”

Tampa, FL

Pest Prevention

“We have been dealing with a significant ant infestation since the beginning of the year. [Our Technician] has come out to the house repeatedly to help solve the problem. He goes out of his way to search for problem areas and takes care of the situation. He calls to check up, he comes by to follow up and has gone well out of his way to take care of us, all the time showing he truly cares.”

Tampa, FL

Landscape Service

“I am extremely pleased with my technician. He always takes the time to explain what he has done, ways to improve the turf and answer questions.”

Tampa, FL

Landscape Service

“[Our Technician] takes the time to explain to me what is going on with my yard and how to follow up his treatments to obtain the maximum benefit from the treatment and maintain good lawn/yard health. He is an asset to your company.”

Mount Dora, FL

Pest Prevention

“We have had an ant problem at our home. [Our technician] has been over twice to treat it. Once he stayed in terribly hot sunshine to track down the issue. The last time he was here he worked in the pouring down rain. He is thorough and efficient. He is always friendly and explains the issue and the steps he is taking to solve it.”

Lutz, FL

Termite Protection

“Happy Customer! Our technician went above and beyond, took the time to say hi to my barking dog to calm her down and was very pleasant. He answered all of my questions and was very informative. To top it off, he wheeled my trash can to the garage for me! His courteous and professional ‘above and beyond’ attitude made my day! We are so happy to have Massey Services behind our termite total protection!”

Apopka, FL

Pest Prevention

“(My Technician) did an excellent job on the outside and I had mentioned that we had some ghost ants in the kitchen. He came in and found the source and treated the area…no one in a long time has listened and explained what they were going to do and the results are dead bugs! I am grateful for the professional manner he displayed.”

Sanford, FL

Pest Prevention

“I have been using Massey for a little over a year now and my technician does very good on my pest service and my flea service. He does everything he is required to and more. I would recommend Massey to anyone especially (my technician) because I think he is the best technician I have had. He always calls me ahead of time and let’s me know when he will be there.”

Eustis, FL

Landscape Service

“Recently, we had a backyard wedding rehearsal dinner in which he [our technician] worked diligently to get the yard to look its best. We are grateful for the conscientious service he provides.

He is a pleasant young man and deserves recognition for how he represents Massey Services, Inc. He does your company proud.”

Seffner, FL

Landscape Service

“(My Technician) is always polite and takes an interest in my lawncare issues. The grass looks really good and I am very happy with the service.”

Webster, FL

Termite Protection

“[My Technician] is very personable and spent the time to find all the bait tubes which wasn’t easy as the lawn is pretty thick.”

Clermont, FL

Pest Prevention

“[My Technician] shared what he needed to do, and was more than accommodating to any request/preference I had with regard to inspecting the outside/inside of the home first…he was very friendly and professional, and at the end took time to review the condition of my home.”

Lutz, FL

Irrigation Service

“(My Service Manager) assessed the situation and contacted (my Technician) to come out and work out what the problems were. I’m very appreciative that I have such great guys looking out for my property. I’m also appreciative that they have such great attitudes about providing me with support and advice!”

The Villages, FL

Landscape Service

“Thank you for the professional response provided by (my Technician). He quickly evaluated the problem with our lawn, took aggressive action and we look forward to positive results.”

Tampa, FL

Landscape Service

“I am very happy with my lawn. It is rare that someone does what they say they will. [My technician] is knowledgeable and great!”

Lutz, FL

Irrigation Service

“[Our technician] probed the area, dug up clogged pipes and valves and pointed out to us what he had to do. He was a genuine gentleman and a technical expert. What he did for us and because our lawn is beautiful (yard of the month award) is why we have recommended your services.”

Winter Garden, FL

Termite Protection

“I wanted to take a moment to let you know about a recent experience I had with two of your employees. Drywood termites were discovered in a few pieces of my furniture and were taken to another home that was being fumigated for the weekend. The furniture happens to be important to me because every piece is solid oak and it was hand built by my father. In addition to saving the furniture from damage, the technicians went well above and beyond by carrying everything in, reassembling (not an easy task), and then putting each piece back in place for me. I can’t emphasize enough just how rare it is to find people who provide this high level of customer service. I really appreciate their hard work and attention to detail. They were here for each step (identifying the issue, removing, and returning the furniture). Thanks again, and have a great day.”

Clermont, FL

Pest Prevention

“I want to tell you what a great job one of your technicians did today at our house. He was very polite and knowledgeable about the bugs he was treating. Thanks for having a great guy like that working for Massey Services. Thanks for a great job well done.”

New Port Richey, FL

Landscape Service

“[Our Technician] has been to our home several times and our lawn looks great. She takes great care to cover the property completely and always rings the doorbell to ask if everything is going okay with the lawn. [She] is very careful and thorough and the results of her work are very evident.”

Tampa, FL

Landscape Service

“(The Service Manager) came out to inspect and gave us all the information we needed to help try to restore the issues. His knowledge and truthfulness has been most welcomed. He is very committed in following up on our issues and we are most appreciative. Truly an asset to your company and we are grateful for his knowledge and dedication.”

Homosassa, FL

Landscape Service

“Our previous provider did a very poor job. Our lawn was basically a weed patch but then we hired Massey Services. Little by little we began to see more lawn than weeds. We are very satisfied with Massey Services.”

Holiday, FL

Landscape Service

“(My Technician) is a pleasure to work with. I had a palm tree that looked like it was dying and it was his honesty that made me try to save the tree…he did one treatment and it looks like it’s going to make it.”

Riverview, FL

Pest Prevention

“My technician was fantastic! He was pleasant on our first meeting, and even more so today. He’s a great example of excellent customer service, and even more than that, I feel you could not ask for a better representative of your company and your dedication to going beyond great customer care.”

Eustis, FL

Landscape Service

“I am writing to inform you of how pleased we are with our Lawn Specialist. We want to recognize him for his professionalism, his knowledge and his thoroughness in attending our yard. My husband and I greatly appreciate his honesty and his follow through. When he tells us he will return to check on something, he does.”

Apopka, FL

Pest Prevention

“(My Technician) is a wonderful man and gives the Massey name 5 stars!”

Mount Dora, FL

Pest Prevention

“Our new [Technician] has turned out to be very professional, courteous and above all competent. He has responded quickly to our needs and handled our problem(s) with great sensitivity and thoroughness. You have another top representative for your company!”

Ormond Beach, FL

Landscape Service

“I have had my current technician for several years and commend him for his great efforts to help me keep my yard and shrubs in excellent shape. He is an asset to your company and I feel blessed to have had your services for a long time.”

Cocoa Beach, FL

Irrigation Service

“Love, love, love Massey Services. I use them for sprinkler maintenance and repair, lawn fertilization, and pest control. Always quick to respond and very professional.”

Wellington, FL

Landscape Service

“I am proud to share that we have the nicest lawn in the neighborhood. I want to thank you for following through on your original guarantee. I can now recommend Massey to others, knowing that what you say you do, you actually do. Thank you for making our lawn look great and for the continued good service.”

Zephyrhills, FL

Landscape Service

“I wanted to commend my technician on the wonderful job he is doing on our property. This has been the best our lawn has looked and I think very highly of our technician. Your company is very lucky to have him as part of your team.”