Frequently Asked Questions
1) What does this change mean to me?
There will be no change or interruption to your service, and your guarantees and agreements will remain intact.
2) Who is going to be providing my service, Massey Services or ECOPRO Pest Control?
Massey Services will be providing your services.
3) How are Massey Services and ECOPRO Pest Control similar?
Even though our companies have some differences, both companies are privately owned and have always believed in Total Customer Satisfaction, environmental responsibility and being the best service companies in our industry. In addition, Massey Services has been providing Service for over 90 years, including several years in the Charlotte metro area.
4) I was given an estimate for service by ECOPRO Pest Control. Is that estimate still good?
The estimate that was provided to you is valid until the expiration date noted on the proposal or 30 days from the date of the proposal. If that date has passed, we would like to schedule a time to have a Massey Services Inspector meet with you to review the proposal and provide you with updated options.
5) How will my payments be handled?
Nothing changes. Your service will continue to be provided uninterrupted and your agreement will remain intact.
Please don’t hesitate to call us with any questions or concerns at 980-229-4244 or email us at WeCare@MasseyServices.com