September Team Member Spotlight: Dawn Genton

Bringing Compassion, Dedication and Resourcefulness to Massey Services

For Dawn Genton, a career is about more than the work itself. It’s about the people; the relationships built along the way and the opportunity to make a difference every day.

Originally from Great Bend, Kansas, Genton now calls Orlando home and has spent the past four years with Massey Services, where she serves as a Regional Admin. She joined the company after being drawn to its impressive growth and stable work environment—qualities that became particularly meaningful following the uncertainty of the pandemic.

“I wanted to work for a company where I could grow professionally and feel secure in my future,” Genton said.

Her approach to work can be summed up in three words: dependable, dedicated and resourceful qualities that come into play throughout her varied workdays.

No two days are quite the same for Genton. She leads and supports her team, assists customers and team members, collaborates with leadership, and prepares reports and data that helps keep the business moving forward. The variety is one of the things she values most about her role.

“What makes my career at Massey unique is the variety of people I get to work with and the different ways I can help,” she said. “Whether I’m supporting leadership, guiding my team, helping a service center, or assisting a customer, there is always something new to learn.”

Genton’s four years at Massey have also provided plenty of opportunities to improve her skill set. As technology and systems have evolved, she has developed new technical skills while learning to adapt to changing processes. She has also continued expanding her knowledge of both the pest prevention and landscape industries.

But for Genton, the best part of the job comes down to one thing: people.

“Massey has a true family environment, and I value the relationships I’ve built and the opportunity to support my team members every day,” she said.

That emphasis on compassionate leadership is also reflected in the professional example Genton admires most. She points to Deb Hart, Vice President of Disney Springs, whom Genton had the privilege of working with for 20 years. Genton watched Hart progress from a manager in Employee Relations to her current leadership role, while maintaining a consistent focus on her employees.

“Throughout her career, she has genuinely cared for her employees and has always led with compassion and heart,” Genton said.

That example of people-focused leadership resonates with Dawn’s own approach to her work at Massey Services. Whether she is supporting a colleague, assisting a customer or helping move the business forward, she embraces the opportunity to be a dependable resource for those around her.

For Dawn Genton, that combination of people, purpose and continuous learning is what makes her Massey Services career special and keeps every workday interesting.

If you’re interested in working for Massey Services, we want to hear from you. Click here to find available positions and apply today.