Welcome to Massey Services!

You may have already heard the news: Mar-Von Termite & Pest Control Company is now Massey Services. Rest assured that your service will continue uninterrupted and with the same commitment to providing you with convenient, effective, and affordable service.

Frequently Asked Questions about Massey Services

Here are answers to other questions that might be on your mind:

What does the switch from Mar-Von to Massey mean to me?

  • There will be no change or interruption to your service, and your guarantees and agreements will remain intact.

Who is going to be providing my service, Massey Services or Mar-Von? 

  • Massey Services.  You may see the same team members you’re used to from Mar-Von, but they are all providing services as Massey team members.

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What’s different about Massey Services compared to Mar-Von?

  • Actually, there are more similarities than differences between Massey Services and Mar-Von:
    • Massey and Mar-Von are both privately owned companies.
    • Both companies have been in business for a long time.
      • Mar-Von has been providing services since 1955.
      • Massey Services has been providing service for over 90 years, since 1930 (Walker Chemical Company was purchased by Harvey L. Massey in 1985)
    • Both companies have always believed in Total Customer Satisfaction, environmental responsibility and being the best service companies in our industry.

What about my estimate for service from Mar-Von Termite & Pest Control Company. Is that estimate still good?

  • The estimate that was provided to you is valid until the expiration date noted on the proposal or for 30 days from the date of the proposal.  If that date has passed, we would like to schedule a time for a Massey Services Inspector to meet with you to review the proposal and provide you with updated options.

Where do I pay my Mar-Von Termite & Pest Control Company bill now? 

  • To pay online, simply visit my.masseyservices.com to set up your new My Massey account login credentials. You will have complete access to your account for online payment and can view upcoming appointments.

What happens if I paid for my Mar-Von Termite & Pest Control Company service in advance?

  • Nothing changes. Your service will continue uninterrupted, and your agreement will remain intact.  Upon the anniversary date of your agreement, you will be given the option to pay for your service in advance again and receive a 5% discount.

 

As a Massey Services customer, you now have access to the following services:

  • Pest Prevention
  • Termite Protection
  • Mosquito Services

The Massey Services Guarantee

Total customer satisfaction is our top priority. If you have a problem between scheduled appointments, we promise a 24-hour response time to handle any issues at no additional cost to you.

Nearly 1,000,000 customers trust Massey Services to provide environmentally responsible and innovative services that prevent pests from getting inside, protect their home from termites and keep unwanted mosquitoes away from their property.

Massey Services goes beyond the basics of everyday pest control, termite control and mosquito control. We customize our top-rated, comprehensive pest, termite and mosquito management programs to meet your needs. It’s guaranteed or your money back!