You may have already heard the news: Urbanex is now Massey Services. Rest assured that your service will continue uninterrupted and with the same commitment to providing you with convenient, effective, and affordable service.
Since 1985, Massey Services has earned the trust of thousands through exceptional service and reliable results.
There will be no change or interruption to your service, and your guarantees and agreements will remain intact.
Massey Services. You may see the same team members you’re used to from Urbanex, but they are all providing services as Massey Team Members.
Actually, there are more similarities than differences between Massey Services and Urbanex. Both companies have always believed in Total Customer Satisfaction, environmental responsibility and being the best service companies in our industry.
The estimate that was provided to you is valid until the expiration date noted on the proposal or for 30 days from the date of the proposal. If that date has passed, we would like to schedule a time to have a Massey Services Inspector meet with you to review the proposal and provide you with updated options.
Nothing about your current billing process is changing — you can keep paying your bill the same way you always have. Updates to billing and payment options will be introduced in the future, and we’ll communicate all changes in advance so you know exactly what to expect.
Nothing changes. Your service will continue uninterrupted, and your agreement will remain intact. Upon the anniversary date of your agreement, you will be given the option to pay for your service in advance again and receive a 5% discount.
As a Massey Services customer, you now have access to the following services:
Total Customer Satisfaction is our top priority. If you have a problem between scheduled appointments, we promise a 24-hour response time to handle any issues at no additional cost to you.
More than 1,000,000 customers trust Massey Services to provide environmentally responsible and innovative services that prevent pests from getting inside, protect your home from termites, keep unwanted mosquitoes away from your property — and more.
Massey Services goes beyond the basics of everyday pest prevention and termite control. We customize our top-rated, comprehensive pest, termite, and mosquito management programs to meet your needs. It’s guaranteed or your money back!
