Text Messaging Privacy Policy
By providing your mobile phone number to Massey Services through this website, at the time of sale, or during service scheduling, you expressly consent to receive automated text messages from Massey Services regarding:
– Service appointment confirmations and technician dispatch notifications
– Account updates and service-related communications
– Emergency or safety-related notifications
CONSENT CONFIRMATION
You understand and agree that:
- Your provision of a mobile phone number constitutes your electronic signature and express written consent to receive automated text messages
- Consent is not required as a condition of purchase
- Messages will be sent using automated texting technology
- Message frequency may vary
- Standard message and data rates may apply based on your mobile plan
- Carriers are not liable for delayed or undelivered messages
OPT-OUT INSTRUCTIONS
You may opt out at any time by:
- Replying STOP to any text message
- Calling us at 1-888-2MASSEY (262-7739
- Emailing us at WeCare@MasseyServices.com
- Logging into your account and updating preferences
After opting out, you will no longer receive text messages, though you may still receive important safety notifications or legally required account communications through other means.
PRIVACY AND SECURITY
Your mobile phone number will be used solely for text communications from Massey Services and our authorized service providers. We implement reasonable security measures to protect your information, but please be aware that text messaging is not a fully secure method of communication.
POLICY UPDATES
We may update this policy from time to time. Any updates will be posted on our website and will take effect immediately upon posting. Continued use of our services after updates constitutes acceptance of changes.
CUSTOMER SERVICE
If you have questions about this policy or how your information is used, please contact us at 1-888-2MASSEY (262-7739) or WeCare@MasseyServices.com.