Make Your Home a Massey Home

A uniformed Massey Services Sales Inspector will arrive at your home in a Massey Services vehicle. Your inspector will also be wearing a badge clearly identifying their name, photo and our company name. All Massey Services’ Team Members have been put through a detailed background check and are licensed professionals. Our inspectors are required to pass 80 hours of comprehensive training through our Massey University Training Program. In addition, all of our Team Members receive ongoing, weekly training.

Yes. It is important that you are available so we can introduce ourselves and explain what we will be doing during our inspection, as well as discuss any current concerns you may be having. We understand that no two homes are the same, so every inspection we complete is different. Ultimately, our goal is to inspect inside, outside, over and under your home and property. Once we’ve completed our inspection, we will cover our findings and recommendations, especially those relating to your concerns.

The majority of our inspection is performed outside and we will require access to your entire exterior property to complete this. Additionally, for a pest or termite inspection we will need access to all areas inside your home including the attic and crawl space, if applicable.

We will perform a detailed inspection of your property. Please be aware that we will need access to your entire property to complete our inspection and if we are performing a termite or pest inspection, we will also need to inspect inside your home as well as your attic or crawl space.

We will document all of our findings on a comprehensive graph of your entire property. This graph is used to prepare a plan to eliminate current problems and develop a customized program specific to your home or business. Then, every time we provide service, we will note any changes and make adjustments to your program.

Your inspection should take about 90 minutes. This time includes our inspection and a review of our findings.

Your Sales Inspector will review and provide you with a copy of the comprehensive graph, detailing any issues or concerns that were found during your inspection. We will also review and provide you with a copy of our service agreement, which will include a detailed explanation of the services we are recommending along with pricing. This will also include a thorough explanation of our Money-Back Guarantee! Finally, we will provide you with a copy of our service folder, which includes additional information about our services.

As part of our program, a Massey Services inspector will come to your home and measure and inspect your property. Once the inspection has been completed, we will review the proposal with you based on our findings. We guarantee we’ll provide you with a great service, at a fair price, to your complete satisfaction.

In emergency situations, yes. However we typically start our service the day following the inspection, based on what’s convenient for you.