When you call Massey Services to protect and enhance your home or property, you’re getting more than a company built on over 80 years of superior service and guaranteed customer satisfaction. You’re getting effective results through techniques and targeted treatments that are better for your home, your family and our environment. You’re also getting a company that’s actively involved with and dedicated to the communities we serve. You see, every aspect of our business is rooted in our commitment to great service.
Here’s what some of your neighbors have to say about Massey Services:
“I wanted to take a moment to let you know about a recent experience I had with two of your employees. Drywood termites were discovered in a few pieces of my furniture and were taken to another home that was being fumigated for the weekend. The furniture happens to be important to me because every piece is solid oak and it was hand built by my father. In addition to saving the furniture from damage, the technicians went well above and beyond by carrying everything in, reassembling (not an easy task), and then putting each piece back in place for me. I can’t emphasize enough just how rare it is to find people who provide this high level of customer service. I really appreciate their hard work and attention to detail. They were here for each step (identifying the issue, removing, and returning the furniture). Thanks again, and have a great day.”
-Winter Garden, FL
“Happy Customer! Our technician went above and beyond, took the time to say hi to my barking dog to calm her down and was very pleasant. He answered all of my questions and was very informative. To top it off, he wheeled my trash can to the garage for me! His courteous and professional ‘above and beyond’ attitude made my day! We are so happy to have Massey Services behind our termite total protection!”
“Recently, we had a backyard wedding rehearsal dinner in which he [our technician] worked diligently to get the yard to look its best. We are grateful for the conscientious service he provides.
He is a pleasant young man and deserves recognition for how he represents Massey Services, Inc. He does your company proud.”
“I have been a customer for a while now. I have used all kinds of services and I have the best service technician. He really cares about his job and does it very well. I wanted to pass this on.”
“I am extremely pleased with my technician. He always takes the time to explain what he has done, ways to improve the turf and answer questions.”
“I wanted to commend my technician on the wonderful job he is doing on our property. This has been the best our lawn has looked and I think very highly of our technician. Your company is very lucky to have him as part of your team.”
“I am writing to inform you of how pleased we are with our Lawn Specialist. We want to recognize him for his professionalism, his knowledge and his thoroughness in attending our yard. My husband and I greatly appreciate his honesty and his follow through. When he tells us he will return to check on something, he does.”
“I wanted to choose a company that cared about their clients and provided great results so with an open mind I started shopping around. I called multiple different companies, but Massey really attracted me because my neighbor’s lawn was getting treated by Massey and it always looked perfect. To top it off, the [inspector] was able to negotiate a great price for me.”
–Wesley Chapel, FL
“I am very happy with my lawn. It is rare that someone does what they say they will. [My technician] is knowledgeable and great!”
“We are writing to make you aware of the awesome service provided by your technician and let you know how much we appreciate his work.
He always arrives when expected, sharply dressed in his company uniform and with a cheerful attitude. Often he fits us in on the same day we call, sometimes stopping by on his way home, cutting into his personal time.
He politely listens to our concerns and assesses our needs, then gets right to work treating our home. He explains what he’s doing, what he’s applying, and what we can do ourselves to reduce pests. He always remains vigilant to ensure that none of his applications could be dangerous to our small dog or harmful to the environment or aquifer.
He checks gutters, the dog house, the shed, and all around the home which sits on 2.8 mostly wooded acres. He never complains or tries to marginalize our concerns.
He’s removed carpenter ants, ground hives of yellow jackets, hornets, fire ants, and spiders such as black widow, brown widow, brown recluse and many others, making our home safer for us and our pets, as well as more enjoyable.”
“I want to tell you what a great job one of your technicians did today at our house. He was very polite and knowledgeable about the bugs he was treating. Thanks for having a great guy like that working for Massey Services. Thanks for a great job well done.”
“My technician was fantastic! He was pleasant on our first meeting, and even more so today. He’s a great example of excellent customer service, and even more than that, I feel you could not ask for a better representative of your company and your dedication to going beyond great customer care.”
“Service is why we stay with Massey Services.”
“[My technician] was very professional, courteous, and looked over everything. [He] was outstanding in his presentation and I appreciated how fast he showed up.”
“I was highly recommended by a friend to call Massey Services to speak to a [technician] about pest [prevention] services. I found [my technician] to be very knowledgeable and well versed in his field. I must say it was very refreshing to talk to someone who knows what he is talking about these days. In my opinion, [my technician] is a true professional and totally represents your company with pride.”
-San Antonio, FL
“I wanted to take the time to commend a technician in the Lakeland office. He has provided excellent response and customer service over a significant period of time. His solutions to irrigation maintenance have helped to ensure my system remains in continuous working condition. Thanks for all that you do!”
“Not only am I pleased with [my technician], but I am very happy with all of the Massey personnel who visit my property, as I have several contracts with your company. All whom I meet are very polite and seem to enjoy their work. I always tell those who take care of my lawn that if you ever need a yard as a show and tell you are welcome to visit.”
“[Our technician] probed the area, dug up clogged pipes and valves and pointed out to us what he had to do. He was a genuine gentleman and a technical expert. What he did for us and because our lawn is beautiful (yard of the month award) is why we have recommended your services.”