Welcome to the Massey Services family … We are glad you’re here!
Now that MayDay Pest Solutions has joined Massey Services, we’ve enhanced our existing service capabilities in Cibolo, Shertz, San Antonio, Austin and the surrounding areas. The combination of our two companies creates a deeper, stronger company with continued emphasis on you, our customer.
Here’s more good news: There will be no change or interruption to your service, and your guarantees and agreements will remain intact. In fact, a Massey Services technician will perform service at your next scheduled appointment.
During the next few weeks, you’ll notice changes in our uniforms, service vehicles and the service reports that we give you.
Massey Services provides Pest Prevention and Total Coverage Termite Protection to residential and commercial customers in Texas, Louisiana, Georgia and Florida.
For over 30 years, we’ve built our reputation on our commitment to complete customer satisfaction and today we serve over 450,000 customers. We’re happy to serve you and want to hear your questions, comments, concerns and suggestions. Give us a call at 1-888-2MASSEY or email us at wecare@MasseyServices.com.
Frequently Asked Questions
- What does the acquisition mean to me?
- Who is going to be providing my service, Massey Services or MayDay Pest?
- What’s different about Massey Services compared to MayDay Pest?
- I was given an estimate for service by MayDay Pest, is that estimate still good?
- Where do I pay my MayDay Pest bill now?
- What happens if I paid for my MayDay Pest Service in advance?
a) There will be no change or interruption to your service, and your guarantees and agreements will remain intact.
a) Massey Services. While we complete the transition, you may also see a MayDay Pest vehicle or a Team Member in a MayDay Pest Uniform providing your inspection.
a) The differences between Massey Services and MayDay Pest are subtle:
i) Massey and MayDay Pest are both privately owned companies
ii) Massey Services has been providing service for over 80 years, since 1930 (Walker Chemical Company was purchased by Harvey L. Massey in 1985).
iii) Massey Services offers additional services including termite protection.
b) Even though our companies have some differences, both companies have always believed in Total Customer Satisfaction, environmental responsibility and being the best service companies in our industry.
a) The estimate that was provided to you is valid until the expiration date noted on the proposal or from 30 days from the date of the proposal. If that date has passed, we would like to schedule a time to have a Massey Services Inspector meet with you to review the proposal and provide you with updated options.
a) To pay online, simply click on my.masseyservices.com to set up your new Massey account login credentials. You will have complete access to your account for online payment and view upcoming appointments.
a) Nothing changes. Your service will continue to be provided uninterrupted and your agreement will remain intact. Upon the anniversary date of your agreement, you will be given the option to pay for your service in advance again and receive a 5% discount.