Our Quality Assurance Process

Success Through Planning, Prevention and Partnership.

We’re committed to making sure your partnership with Massey Services remains focused on the goals and objectives of the program that was created specifically for your business.

To ensure success, our Quality Assurance and Technical Team will work with your key point people on steps you can take to help reach our goal of not just providing business pest control, but rather a pest-free environment at your business. This level of feedback and communication often results in higher levels of efficiency and performance.

What you can expect from our Quality Assurance Program:

Detailed Reports – You’ll receive a detailed report of our findings and a review of services provided after every visit to your business.
Regular Audits – Our Technical Department and Quality Assurance Teams will perform audits of facilities to reinforce good procedures, sanitation requirements and Pest Prevention Service Protocols.
Training – All of our Team Members are required to complete a structured 4-week pest management training process prior to servicing any customer. Additional, specialized training is completed prior to servicing food manufacturing and distribution plants and health care facilities. All Team Members attend weekly training sessions and also participate in specialized market segment training seminars throughout the year.

Free, Detailed Inspections. Customized Service. Complete Satisfaction Guaranteed. Schedule your free inspection today. Or call Massey Services to ask about our PrevenTech Commercial Services now: 1-888-2MASSEY (262-7739).

Keep pests out of your business: